Description

In this leadership role, you will work side by side with Emergency Communications Specialists handling 9-1-1 and non-emergency calls while guiding your team through fast-paced, high-stakes situations. You will play a critical role in ensuring calls are answered quickly, responders are dispatched effectively, and daily operations run with professionalism and precision.

We are looking for an experienced communicator and confident leader who thrives under pressure and is passionate about serving their community. You will also be joining a highly skilled, supportive team that is committed to each other, the agencies we serve, and the community we protect every day.

Gunnison, Colorado, offers an unmatched quality of life with easy access to world-class outdoor recreation, from skiing and mountain biking to fishing and hiking right outside your door. With a close-knit community, stunning mountain views, and a slower pace of life, it’s a place where you can truly enjoy both your career and your lifestyle.

If you are ready to lead from the front, work alongside an exceptional team, and make a real impact every day, we encourage you to apply.

What You’ll Do:
Lead and support staff in real-time emergency communications operations
Assist with scheduling, training, and quality assurance
Support employee development and performance
Maintain high operational standards across the center
Help ensure seamless coordination with law enforcement, fire, and EMS partners

Requirements

Minimum Qualifications:
High school diploma or equivalent
Minimum of 3 years of public safety communications experience
Communications Training Officer (CTO) certification
Working knowledge of law enforcement, fire, and EMS operations
Strong computer proficiency in public safety systems
Excellent written and verbal communication skills
Ability to lead, prioritize, and delegate effectively
Professional demeanor at all times
Willingness to complete supervisory training within one year