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- Emergency Communications Manager
Description
The Larimer County Sheriff's Office is seeking an experienced, collaborative leader to serve as our next Emergency Communications Manager. This position provides leadership and oversight of the Sheriff's Office Communications Center, one of five Public Safety Answering Points (PSAPs) serving Larimer County and a critical link in delivering emergency services throughout our community.
Position Summary
A mid-level management position responsible for the overall leadership, administration, and operational performance of the 9-1-1 Communications Center. The position plans, organizes, directs, and evaluates all activities of assigned personnel and ensures effective delivery of emergency communications services. This role provides strategic direction, program oversight, and long-range planning to support high-quality public safety response, operational efficiency, and continuous improvement of the communications function.
Preference may be given to candidates who possess one or more of the following:
- Emergency Number Professional (ENP) certification through NENA.
- Communications Center Manager Certification Program (CMCP) certification through NENA.
- Certified Public-Safety Executive (CPE) certification through APCO International.
- Experience in program administration, project management, budgeting, strategic planning, records management, quality assurance, training oversight, grant administration, or accreditation management.
Requirements
Qualifications
We encourage you to think about your unique background and skills before applying. People often underestimate how well their experiences match a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.
- Five (5) years of experience in a public safety communications center, public safety answering point (PSAP), or 9-1-1 emergency communications center, related law enforcement management, or in the performance of similar duties, including at least three (3) years of experience in a supervisory, leadership, or management capacity, required.
- Three (3) years of experience managing public safety communications technologies, including CAD, radio, E9-1-1/NG9-1-1, mobile data, and recording systems and telephony platforms and related software applications, required.
- Bachelor's degree, or equivalent combination of education and/or experience, from an accredited college or university with major coursework in Public Administration, Business Administration, Criminal Justice, Emergency Management, Communications, Information Systems, or a related field, required. (Equivalency is based on two (2) years of high-level experience equaling one (1) year of college work. For example, an employee with no college would require eight (8) years of experience to reach the equivalency of a Bachelor's Degree. It is obligatory upon the incumbent to provide proof of equivalency for review and ultimate acceptance by the Sheriff).
Possession of CPR Certification within six (6) months of hire required.
Possession of NCIC/CCIC Certification within three (3) months of hire required.
Possession of Emergency Medical Dispatch (EMD) Certification within six (6) months of hire required.
